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Knowledge base
Actofit Smart Scale
Getting started
8
How to setup the Actofit Smart Scale?
Installing Batteries
Measuring
Scale Placement
Download the App
View all 8
General FAQs
24
How Actofit SmartScale is different from other Weighing scales?
What are the 15 different body parameters measured by Actofit SmartScale?
How do I track my health and fitness goals with Actofit SmartScale ?
How do I pair my phone having Actofit SmartScale APP with my Actofit SmartScale Device?
Can I connect my Actofit SmartScale to a computer?
View all 24
Smartscale app
23
How do I sign up as a new user
How do I delete an existing user
How do I add new user
How do I do delete my data from the SmartScale APP ?
How do i edit my profile in Smartscale APP?
View all 23
Safety Notes
1
Warnings
Purchase
2
How do I buy Actofit SmartScale and make payment?
How long does it take for my order to arrive?
Video Tutorials
9
Sign up and Verification process
Calibrate
How to pair smartscale
How to add body measurements.
How to enable & disable athlete mode.
View all 9
ACTOFIT SMARTSCALE BUSSINESS (SUBSCRIPTION)
3
How many users can I add in Actofit SmartScale Enterprise App on a single Smartphone?
What are the Bussiness plans for actofit smartscale Enterprized version?
What's New In this Actofit Smartscale Bussiness (Enterprise) App?
User Manual
1
Actofit Smartscale User Manual
ACTOFIT SMARTSCALE BUSINESS (Was ACTOFIT BODY COMPOSITION ENTERPRISE APP)
General FAQs
11
What's New In this Actofit Smartscale Bussiness (Enterprise) App ?
Can I connect my Actofit SmartScale to a computer?
What if by mistake I measured my weight using other user's profile in Smartscale ?
I have changed my Smartphone. What should I do?
I lost my Smartphone containing my body parameter data?
View all 11
Getting Started
11
From where do I install my Actofit SmartScale Enterprise APP?
How do I pair my phone having Actofit SmartScale Enterprise APP with my Actofit SmartScale Device?
How to setup the Actofit Smart Scale:
How to Setup the weight goal in Actofit Smart Scale App.
How do I upload a profile picture
View all 11
Actofit Impulse Fitness Band
FAQ
17
1. How do I connect Actofit Impulse to phone?
2. Why my phone cannot search the Impulse Band?
3. Why my Phone does not automatically reconnect to the Impulse Band?
4. How long can Actofit Impulse be used?
5. What are the different modes in the Impulse Band?
View all 17
Actofit Chest Strap Heart rate monitoring
Actofit Beat App FAQ
8
How to install Actofit Beat App?
What are the salient features of the Actofit Beat?
How you can pair your HR device with Actofit Beat App?
How to start the session?
How to delete the (existing) performed session?
View all 8
Chest Strap FAQ Hardware
7
1) Battery life of Actofit Heart rate monitor device?
2) How To change the battery yourself, follow the instructions below.
3) What steps should i follow to save battery life for Actofit heart rate monitor device?
4) Actofit heart rate monitor device is compatible with other apps?
5) How do I care for my Actofit HEART RATE SENSOR
View all 7
User Manual
1
Actofit HRM Chest Strap USER MANUAL
Actofit Badminton Tracker
Getting Started
6
Setup
What does my Actofit Badminton Tracker kit contains?
How to install Badminton Tracker on my racket?
How do I turn ON the Actofit Badminton Tracker?
From where do I download my Actofit Badminton Tracker application?
View all 6
General FAQs
18
Is this Badminton Tracker for beginners or professional players?
What is the software needed with Actofit Badminton Tracker?
What kinds of motions are tracked in the Actofit Badminton APP?
How does data transmission/communication work ?
How do I charge my Actofit Badminton Tracker?
View all 18
Purchase
2
How do I buy Actofit Badminton Tracker and make payment?
How long does it take for my order to arrive?
Actofit Club App
FAQ
27
1. How to install the Actofit Group Training App on Tablet?
2. How to sign up to the app?
3. How to create the workout Batch?
4. How to create new user?
5. How to assign a device to the new user?
View all 27
Video Tutorials
39
Add devices
Add Batch
Boost Duration
Batches
Edit Program
View all 39
Actofit Workout Tracker
Getting Started
5
How to install the Actofit Workout Tracker on the SmartWatch?(ios & android)
My SmartWatch doesn't support Actofit Workout Tracker
How to create Custom guided workout?
How to Sync Data to Dashboard?
Prerequisites for Actofit Workout tracker Application?
Premium Memberships
1
How to go premium with Actofit Workout Tracker App
Exercise & Activity
9
How do I track exercises in my smartphone using Actofit Workout Tracker?
How many exercises does the Actofit Workout Tracker recognize?
How do I view the last session details?
How can I record my own exercises with my Actofit Workout Tracker?
How can I sync SmartWatch with Actofit Workout Tracker App?
View all 9
Troubleshooting
1
Your query is not listed here?
General FAQ’s
12
what is Freestyle workout?
What is Guided workout?
what is a Custom Guided workout?
Which watches are compatible with Actofit workout tracker?
Can I get the details of my previous workout sessions?
View all 12
Actofit Fitness Tracker (Beta)
Getting Started
2
Setup
What videos should I watch while onboarding?
Store & Shipping
10
Where can I buy Actofit from and how do I make payments?
How can I change my address or delivery details after purchase?
How can I change the color I want or select it in the first place?
How can I cancel my order?
Are there customs that I need to account for?
View all 10
Exercise Tracking
13
Does Actofit show result for individual exercise calorie burn?
How does Actofit detect leg exercises, like say Squats, Lunges, Leg Curls or Leg Extensions?
How is form evaluated?
Can weights be added in the tracker directly during a workout or has to be added on the Apps post workout?
Can I change, delete or add the exercises in my personal exercise database?
View all 13
Tracker & App
27
I prefer to use pounds and not kilograms. Can this be set as standard across the App and devices?
Is the input of Date of Birth mandatory?
What should I do if my Heart rate seems to be inaccurate?
How do I sync my 24-hour data?
If my heart rate is not accurate, then my calories burn will also be incorrect?
View all 27
Data and Analytics
5
Is the data only stored locally, or in the cloud as well?
How can I see the logs on the Dashboard?
Can the data be exported to a common format, such as .csv for my own further analysis?
How much memory does the Actofit band / firmware have?
What analytics can I see on the App / Dashboard?
Troubleshooting
8
How do I charge the Actofit tracker?
The Actofit App touch screen is responding slowly, what should I you?
The tracker shows a blinking sync icon on the screen
Why doesn't my (Online) Gym Session start?
Pairing fails. Says "Device Already Paired" or "Unauthorized Device"
View all 8
Influencers & Affiliations
0
Actofit Rise
General FAQ
12
Actofit Rise –Specs
How can i update the Operating System? Operating system up-gradable up to?
Which Multimedia Applications that Actofit Rise Supports?
Advantages Of Actofit Rise Smart watch?
Can we save the contacts in the Actofit Smart watch?
View all 12
Fitness Tracking
5
Which Fitness Activities you can track by using Actofit Rise?
Can we use Actofit Rise for Sleep Tracking?
Does this device have continuous heart rate monitoring?
Why can't I view my Daily activity data in the Actofit Workouts app?
How to create Custom guided workout & synced with Actofit Smart watch?
Bluetooth Pairing & GPS
3
1. Is it possible to pair my brand new Actofit Rise Smart watch to my Smartphone (Android/ios)?
2) How do I connect my External Bluetooth Devices (Headset)?
3) How does the GPS work?
Orders | Shipping | Returns | Warranty Policy
Warranty
1
Warranty
Returns | Refunds
1
HOW TO RETURN AN ITEM:
Orders
4
Shipping: estimated delivery timeline.
I placed an order, but haven’t received an email confirmation!
Does the price include VAT or other duties?
How do I cancel my order?
Actofit Trainer Portal (trainer.actofit.com)
General FAQs
40
How to Login?
How to logout?
Where can the Trainer portal be used?
What is a Body composition screen?
How to see the logs of other users of body composition?
View all 40
Videos Tutorial
16
Start HIIT program
Sign up
See Membe'sr list
Member Information
Log in
View all 16
Club Management CRM
Video Tutorials
10
Attendance Log Addition
How to add new gym service?
How to add a new member manually?
How to change gym settings?
How to check invoice details?
View all 10
Actofit Edge Fitness Band
FAQ
8
How to charge Actofit Edge Fitness Band?
How to connect to the phone?
How to rotate the screen?
How can I see my steps in the band?
My device doesn"t turn up?
View all 8
Actofit Edge HR Fitness Band
FAQ
13
How to charge?
How to connect to the phone?
How to rotate the screen?
How can I see my steps in the band?
What is the sports mode used for?
View all 13
Actofit Smartscale Lite
User Manual
1
User Manual
Getting Started
3
How to setup the Actofit Smart Scale Lite?
Download the App
Smartscale Set up
Safety & Caution
1
Warnings
How To Buy
1
How do I buy Actofit SmartScale Lite and make payment?
General FAQ
9
How Actofit SmartScale Lite is different from other Weighing scales?
How much of maximum weight can be measured on Actofit SmartScale Lite ?
Things to be noted about the Actofit Smart Scale?
What are the 15 different body parameters measured by Actofit SmartScale Lite?
What should I do if the scale does not display or displays a wrong result?
View all 9
Smartscale Lite Application FAQ
9
How to Connect the Actofit Smart Scale Lite to Android phone?
How to Connect Actofit Smartscale Lite to ios Device ?
Unable to connect the smart scale Lite to the mobile application?
How your Actofit account is integrated with Fit-bit Account ?
I have connected the Smartscale but my Body Composition data won't Reflect in the Application.
View all 9
Actofit Smartscale Pro Max
User Manual
3
Actofit Smartscale Pro MaxUSER MANUAL
Difference Between Smartscale Prime Vs Smartscale Lite Vs Smartscale Pro Max
Instructions For Smartscale Pro Max
Getting Started
3
How to Setup the Actofit Smart Scale Pro Max?
Download the App
Smartscale Pro Max Set up
Safety & Caution
5
What will happen if I have taken data in others user profile
Can I connect one scale with more than one phone
Personal information protection information
Who should pay attention while using Smartscale Pro Max scale
Accuracy Declaimers About Actofit Smartscale Pro Max
How to Buy Actofit Smartscale Pro Max
1
How do I buy Actofit SmartScale Pro Max and make payment?
General FAQ
5
How to Connect Actofit Smart Scale Pro Max with application?
How many body parameters can be Measured by Actofit smartscale Pro Max
For what functionality Actofit Smartscale Required the internet/ network ?
Why Actofit smartscale app requires GPS (location) permission while scanning the device?
Difference Between Smartscale Prime Vs Smartscale Lite Vs Smartscale Pro Max
Application FAQ For Smartscale Pro
3
How to connect Actofit smartscale to Google Fit?
How your Actofit account is integrated with Fit-bit Account ?
How to Setup the Actofit Smart Scale Pro Max?
Video Tutorials
2
How to connect Actofit Smartscale Pro Max.
How to create report for Actofit Smartscale Pro Max
Actofit Super Fitness Tracker
User Manual
0
FAQ
18
How to charge Actofit Super Fitness Band?
How to connect Actofit Super to the Mobile phone?
How can I see my steps in the Super band?
What is the sports mode used for?
I think my heart rate shown is in accurate. Why?
View all 18
Actofit Smartscale Max
Getting Started
2
Instructions For Smartscale Max
How to Connect Actofit Smart Scale Max with application?
General FAQ
11
What is the meaning for "LO" for the Display?
What is the meaning for "C" for the Display?
What is the meaning for "ERR" ?
Why no Body fat measured when weighing ?
Why scale is producing inconsistent weight?
View all 11
App Functions
7
How to change/Edit personal information
How to connect Actofit smartscale to Google Fit?
How your Actofit account is integrated with Fit-bit Account ?
Accuracy Declaimers About Actofit Smartscale Max
How to Connect Samsung Health?(upcoming Feature)
View all 7
Caution info
4
Who should pay attention when using the scales?
Personal information Protection Instructions
Can I Connect one scale with more than one phone App?
what should I Do when I had taken reading in other user's profile ?
User Manual
1
Smartscale max User manual
Actofit Coach Remote training App
FAQ
27
1. How to Download app?
2. How to sign up / register?
3. How to change password?
4. How to create a new batch?
5. How to add members?
View all 27
Video Tutorial
13
How to sign up or register
How to allow permissions to appliaction
How to add trainer
How to add Bulk member by using existing csv file
How to create free batch for remote workout
View all 13
Actofit Smartscale Pro Max.
General FAQ
6
1. Steps to connect the smart scale pro max with app
2. If the scale isn't detecting body fat and other data or Zero Bio impedance is detected.
3. Unable to connect the smart scale Pro Max to the mobile application?
4. Why is my fat percentage data different from the other scales data?
5. weight fluctuations with in less time
View all 6
Actofit Nutrition Scale
Getting started
8
How to Connect Kitchen Nutrition Scale?
What should I do if i couldn’t able to connect Kitchen scale to the phone?
What is the purpose of Tare?
My scale display isn’t working ?
What type of batteries does this scale use?
View all 8
Actofit Care Smartwatch
General FAQ
12
The app can't search the Actofit care smart watch
The smart Watch keeps on connecting and disconnecting
When does the smart device start counting steps?
Android can't run in the background for a long time, no reminder for messages?
Why do applications such as Facebook have no notifications?
View all 12
Actofit Smart scale Lite 2.0
General FAQ
23
Why does the App require an OTP for adding any new user?
Why does the app need my height, age, and other private information when I first sign in? Will this be kept private?
Smart scale won’t appear in the Bluetooth scanning ?
I am unable to connect smart scale Lite 2.0 to android phone.
Progress bar running Endlessly and data wont reflect in the application even after connect the smart scale successfully Solution :
View all 23
User Manual
1
Actofit Smartscale Lite 2.0
Smartscale pro 2.0
General FAQ
22
Why does the app need my height, age, and other private information when I first sign in? Will this be kept private?
Why does the App require an OTP for adding any new user?
Smart scale won’t appear in the Bluetooth scanning ?
I am unable to connect smart scale Pro 2.0 to android phone
Connection issues with latest mobile
View all 22
User Manual
1
Actofit Smartscale Pro
Help Desk Software
by Freshdesk Support Desk