1. User is not standing on the smart scale for sufficient time. (Required time is 15 ~ 20 sec)
2. Floor is not flat and hard or smart scale is kept on carpet or other soft surfaces
3. User is wearing socks or shoes while weighing himself / herself.
4. Plastic Cover is not removed
5. Some electrodes are stiff and some are loose.
contact to support@actofit.com or whatsapp support if above cases are not satisfied.