General FAQs

How to Login?
Kindly Login to the application with your email address and password which is used to login to the any Actofit application or click on Google button to conn...
Wed, 8 Jan, 2020 at 12:43 PM
How to logout?
Click on the users profile on top right corner and then click on Logout
Wed, 8 Jan, 2020 at 12:44 PM
Where can the Trainer portal be used?
Trainer portal can be used by trainers to assign the programs to the PT members as well as other members.  Also the body stats can be seen of every individu...
Wed, 8 Jan, 2020 at 12:45 PM
What is a Body composition screen?
On the Body composition screen, the trainer can view the body stats of the user or member who has taken the reading on Actofit smart scale app. The detailed...
Wed, 8 Jan, 2020 at 12:46 PM
How to see the logs of other users of body composition?
To switch the user on body composition tab, click on the user name on top right corner and select the other user from the drop down menu.
Wed, 8 Jan, 2020 at 12:48 PM
Can i get the user's report in any other format so that i can share their progress and also keep record?
 You can also export the data of your users in your profile by clicking on the download button next to member list data.
Wed, 8 Jan, 2020 at 12:49 PM
Why does the member from the member tab differ from the list of members on body composition?
The members displayed on the body composition tab are the members added in the Actofit Smart scale app and the users displayed in the member list of trainer...
Wed, 8 Jan, 2020 at 12:50 PM
How to add members to the members list of trainer portal?
On members tab kindly enter the email address of the user which is to be added and click on add member. Once you click on add member a request is sent to th...
Wed, 8 Jan, 2020 at 12:50 PM
How to add members to the members list of Body composition tab?
You don't need to add the member in the body composition list separately, all your members added in Actofit smartscale app will be automatically display...
Wed, 8 Jan, 2020 at 12:51 PM
I have members in my CRM, how to add those to the trainer portal?
Your trainer portal is already synced with your CRM. So all your CRM members will automatically show up, when you want to ADD a member.
Wed, 8 Jan, 2020 at 12:51 PM