1.Make sure the scale is placed on a flat and hard surface. It should not be placed on a sloppy, vibrating surface or being buffeted by winds. 


2.Make sure any devices that might cause RF interference, like two-way radios or heavy industrial electric motors, should not interfere with the scale. 


3. Four electrodes will work when the same amount of force is applied to them. If weight is not equally balanced on all electrodes then data won't be accurate. due to stiff support block weight fluctuations occurs more frequently. Such scales work with the help of sensors underneath your feet that use bioelectrical impedance. When you step on the scale, a small electrical current runs up through your leg and across your pelvis, measuring the amount of resistance from body fat.


 4. Make sure you did not screw in one of the feet so tightly that prevents the load sensor from flexing. Remove garbage from support blocks if any.


 5. If you are comparing weight readings with another scale then consider the offset value of each scale. An offset value of the scale is might be different so a +0.500 or -0.500 grams difference is acceptable.


 6. Try to place the scale on different tiles and observe the consistent readings before contacting to support team.


 7. For more support contact WhatsApp support from app settings or mail us at support@actofit.com