Store & Shipping

Where can I buy Actofit from and how do I make payments?
You can buy Actofit from our website using Paypal / Credit / Debit cards. If you have a preferred payment method that we don’t support yet, please let us kn...
Thu, 1 Jun, 2017 at 12:01 PM
How can I change my address or delivery details after purchase?
You can change it anytime before we ship the units out to you. Please email us at with the changes from the email you used while making ...
Tue, 28 Mar, 2017 at 10:36 PM
How can I change the color I want or select it in the first place?
While making the purchase you will be able to select the color. If there's a specific request the order page can't fulfil please email us at info@ac...
Sat, 4 Mar, 2017 at 2:14 AM
How can I cancel my order?
As long as the order is not shipped, you will be allowed to cancel the order at a bare minimum 5% re-stocking fee. Please email us at to ca...
Sat, 4 Mar, 2017 at 2:15 AM
Are there customs that I need to account for?
Based on your country of shipment, there may be customs that you may need to account for / consider.
Thu, 1 Jun, 2017 at 12:01 PM
How can I track my order? Am I provided tracking numbers?
As soon as orders are shipped out you will be emailed tracking numbers. Sometimes there may be advanced tracking numbers generated so it may take upto a wee...
Sun, 26 Mar, 2017 at 9:33 AM
Do I get any receipts or payment acknowledgements / invoices?
You will be emailed / sent invoices along with the package shipments. For any specific requests please email
Sat, 4 Mar, 2017 at 2:18 AM
What if my Actofit is stolen or lost?
In order to compensate for your loss, we will provide a 40% discount to you to get the next Actofit. Please email with your Serial number a...
Sat, 4 Mar, 2017 at 2:19 AM
How long do I wait before I receive my shipment?
If you've ordered on or before February 12th your order will be shipped around mid March in the first batch of shipments. If you've ordered from...
Mon, 3 Apr, 2017 at 4:56 PM
How are my personal payment or card details secure when I make the purchase from Actofit?
We never get your personal card details, since you are re-directed to Citrus or Paypal to make payments when you buy from us, which are our payment gateways...
Sat, 4 Mar, 2017 at 4:41 PM