Actofit

Getting Started 2

• Setup
• What videos should I watch while onboarding?

Store & Shipping 10

• Where can I buy Actofit from and how do I make payments?
• How can I change my address or delivery details after purchase?
• How can I change the color I want or select it in the first place?
• How can I cancel my order?
• Are there customs that I need to account for?

View all 10

Exercise Tracking 13

• Does Actofit show result for individual exercise calorie burn?
• How does Actofit detect leg exercises, like say Squats, Lunges, Leg Curls or Leg Extensions?
• How is form evaluated?
• Can weights be added in the tracker directly during a workout or has to be added on the Apps post workout?
• Can I change, delete or add the exercises in my personal exercise database?

View all 13

Tracker & App 27

• I prefer to use pounds and not kilograms. Can this be set as standard across the App and devices?
• Is the input of Date of Birth mandatory?
• What should I do if my Heart rate seems to be inaccurate?
• How do I sync my 24-hour data?
• If my heart rate is not accurate, then my calories burn will also be incorrect?

View all 27

Data and Analytics 5

• Is the data only stored locally, or in the cloud as well?
• How can I see the logs on the Dashboard?
• Can the data be exported to a common format, such as .csv for my own further analysis?
• How much memory does the Actofit band / firmware have?
• What analytics can I see on the App / Dashboard?

Troubleshooting 8

• How do I charge the Actofit tracker?
• The Actofit App touch screen is responding slowly, what should I you?
• The tracker shows a blinking sync icon on the screen
• Why doesn't my (Online) Gym Session start?
• Pairing fails. Says "Device Already Paired" or "Unauthorized Device"

View all 8