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Actofit Fitness Tracker (Beta)
What videos should I watch while onboarding?
Store & Shipping
Where can I buy Actofit from and how do I make payments?
How can I change my address or delivery details after purchase?
How can I change the color I want or select it in the first place?
How can I cancel my order?
Are there customs that I need to account for?
See all 10 articles
Does Actofit show result for individual exercise calorie burn?
How does Actofit detect leg exercises, like say Squats, Lunges, Leg Curls or Leg Extensions?
How is form evaluated?
Can weights be added in the tracker directly during a workout or has to be added on the Apps post workout?
Can I change, delete or add the exercises in my personal exercise database?
See all 13 articles
Tracker & App
I prefer to use pounds and not kilograms. Can this be set as standard across the App and devices?
Is the input of Date of Birth mandatory?
What should I do if my Heart rate seems to be inaccurate?
How do I sync my 24-hour data?
If my heart rate is not accurate, then my calories burn will also be incorrect?
See all 27 articles
Data and Analytics
Is the data only stored locally, or in the cloud as well?
How can I see the logs on the Dashboard?
Can the data be exported to a common format, such as .csv for my own further analysis?
How much memory does the Actofit band / firmware have?
What analytics can I see on the App / Dashboard?
How do I charge the Actofit tracker?
The Actofit App touch screen is responding slowly, what should I you?
The tracker shows a blinking sync icon on the screen
Why doesn't my (Online) Gym Session start?
Pairing fails. Says "Device Already Paired" or "Unauthorized Device"
See all 8 articles
Help Desk Software
by Freshdesk Support Desk