Please Charge your batteries when you see “LO” on the scale display, which means batteries are out of power.
Sat, 3 Apr, 2021 at 3:37 PM
An error during measurement, when “C” symbol shows on display. It means Calibration required. Please step off the scale and step onto it again to repea...
Sat, 3 Apr, 2021 at 3:40 PM
Please step off the scale when it shows “Err”, to avoid damaging the scale, which means overload. Please notice the max capacity is 180kg(400lbs);
Sat, 3 Apr, 2021 at 3:43 PM
Please follow below steps when measuring: Keep APP on home page. User must be bare foot and stand on metal part if there are metal parts. Make sure...
Sat, 3 Apr, 2021 at 3:47 PM
1) Check whether the scale is on a hard, flat surface. 2) Check each sensor foot on the back to make sure nothing is stuck to the bottom of it. 3) C...
Sat, 3 Apr, 2021 at 3:50 PM
If you have entered the incorrect Profile details such as gender, height, and age (DOB) then your data seems to be incorrect.
Sat, 3 Apr, 2021 at 4:03 PM
Step on the scale to turn it on. Let it automatically drop to 0.0kg to calibrate.
Sat, 3 Apr, 2021 at 4:05 PM
Raise the support ticket on firstname.lastname@example.org or you can click on the following link URL link : https://actofit.freshdesk.com/support/tickets/new
Sat, 3 Apr, 2021 at 4:10 PM
1. Charge your scale with Type C Charger . Make sure that input voltage is 5V . Do not use high watt charger. it may damage the hardware. Recommended charge...
Sat, 3 Apr, 2021 at 5:36 PM
Kindly note that Actofit does not track your location by asking for location permission. Android operating system 6.0 and above require GPS (Location) t...
Tue, 6 Apr, 2021 at 4:24 PM