General FAQ

1. Steps to connect the smart scale pro max with app
1. Ensure that your Internet, Bluetooth, and Location settings are enabled. 2. Verify that your Bluetooth is not connected to any other device. 3. Open yo...
Mon, 5 Feb, 2024 at 3:40 PM
2. If the scale isn't detecting body fat and other data or Zero Bio impedance is detected.
1. Begin by clearing the cache and data of the Actofit Health App. 2. Reconnect the Smartscale to the Actofit Health App. 3. Open the Actofit Health App a...
Mon, 5 Feb, 2024 at 3:51 PM
3. Unable to connect the smart scale Pro Max to the mobile application?
Here are some checkpoints you have to cover and confirm  1. Check whether the Bluetooth & location is enabled on your phone i.e. Location and ...
Tue, 13 Jun, 2023 at 6:02 PM
4. Why is my fat percentage data different from the other scales data?
Fat is a special and complex tissue in the human body. It includes subcutaneous fat, visceral fat, and others, and is widely present in various parts of the...
Wed, 28 Jul, 2021 at 12:20 AM
5. weight fluctuations with in less time
some technical reasons : 1. Surface is sloppy. (Flat  & hard surface is recommended)   2. 4 electrodes will work when the same am...
Wed, 28 Jul, 2021 at 12:23 AM
6. Instructions For Smart Scale Pro Max
Remember : 1. Keep your arms straight 45 degrees or 90 degrees  2. Keep your all fingers tips Touch the electrode pads  3. Arms should not close to your ...
Tue, 13 Jun, 2023 at 6:04 PM
Guidelines for Accurate Smart Scale Measurements
1. Do not put any extra weight on pocket while measuring.  2. Do not move your body while measuring.  3. Do not place your scale on sloppy surface.  4. Do n...
Mon, 5 Feb, 2024 at 3:54 PM
Difference while comparing the readings
1. Check whether you have enabled athlete mode or not .  2. Do not put any wallet , remove watch, extra weight while measuring.  3. While comparing with pre...
Mon, 5 Feb, 2024 at 3:55 PM