General FAQ

1. Steps to connect the smart scale pro max with app
1. Kindly make sure that you have kept your Location and Bluetooth service ON. 2. Provide all required permissions to the app (Bluetooth, Storage, Location...
Tue, 13 Jun, 2023 at 5:59 PM
2. If the scale isn't detecting body fat and other data or Zero Bio impedance is detected.
There are some reasons : 1. Make sure your feet are bare. Remove the socks. 2. Stand firmly on the scale with feet apart, facing the LED digital display. ...
Tue, 13 Jun, 2023 at 6:00 PM
3. Unable to connect the smart scale Pro Max to the mobile application?
Here are some checkpoints you have to cover and confirm  1. Check whether the Bluetooth & location is enabled on your phone i.e. Location and ...
Tue, 13 Jun, 2023 at 6:02 PM
4. Why is my fat percentage data different from the other scales data?
Fat is a special and complex tissue in the human body. It includes subcutaneous fat, visceral fat, and others, and is widely present in various parts of the...
Wed, 28 Jul, 2021 at 12:20 AM
5. weight fluctuations with in less time
some technical reasons : 1. Surface is sloppy. (Flat  & hard surface is recommended)   2. 4 electrodes will work when the same am...
Wed, 28 Jul, 2021 at 12:23 AM
6. Instructions For Smart Scale Pro Max
Remember : 1. Keep your arms straight 45 degrees or 90 degrees  2. Keep your all fingers tips Touch the electrode pads  3. Arms should not close to your ...
Tue, 13 Jun, 2023 at 6:04 PM