General FAQ
1. Enter your user profile details correctly. When you compare the readings from iOS to android or vice versa sometimes entered height is not exactly the...
Wed, 23 Feb, 2022 at 6:57 PM
1. User is not standing on the smart scale for sufficient time. (Required time is 15 ~ 20 sec) 2. Floor is not flat and hard or smart scale is kept on car...
Wed, 23 Feb, 2022 at 6:59 PM
Following are the checkpoints you need to check : 1. Do not put any wallet , remove watch, extra weight while measuring. 2. While comparing with previo...
Wed, 23 Feb, 2022 at 7:01 PM
We can understand how seeing increased body fat when you are losing weight can be a bit confusing. Here's a little information about why that's like...
Wed, 23 Feb, 2022 at 7:04 PM
Some technical reasons : 1. Surface is sloppy. (Flat & hard surface is recommended) 2. 4 electrodes will work when the same amount of force is a...
Wed, 23 Feb, 2022 at 7:07 PM
OTP is a must for adding new users. Some people who do not have their email id while registering then, can enter their mobile number. so in this case we nee...
Wed, 14 Jun, 2023 at 1:24 PM
1. Go to settings 2. Click on subscribe for Business 3. Check pricing 4. select your plan 5. Buy the plan 6. Relaunch the application. 7. Go t...
Wed, 23 Feb, 2022 at 7:13 PM
1. Unlimited user-base (no limit of 16 users) 2. Branded reports (your logo can be added on the health reports, which are shared with your clients) 3. You...
Wed, 23 Feb, 2022 at 7:18 PM
Solution: 1. Check your internet connection. While Creating or updating any user profile, the internet is required. 2. You need to enter a unique email...
Wed, 14 Jun, 2023 at 1:26 PM
To Claim Warranty kindly follow the steps listed below Go to Actofit Smart Scale app Click on settings button Click on Claim Warranty On settings pa...
Wed, 23 Feb, 2022 at 7:27 PM