General FAQ
The BIA measuring technique requires 3 pieces of information: height, age and gender. With this data, the scale calculates your fat percentage by combini...
Wed, 23 Feb, 2022 at 6:05 PM
All readings of all users is securely stored on the servers, to enable users to track the changes, historical data and easy access, whenever they need. I...
Wed, 14 Jun, 2023 at 1:21 PM
1. Restart your Bluetooth by turning off and turning on again. 2. If Bluetooth is engaged with any other device like headphone then kindly unpair it and p...
Wed, 23 Feb, 2022 at 6:08 PM
Here are some checkpoints you have to cover and confirm : 1. Check whether the Bluetooth & location is enabled on your phone i.e. Location and ...
Wed, 23 Feb, 2022 at 6:11 PM
Solution : 1. if you log out from the application then you need to scan the smart scale again. Check whether your smart scale is paired with your devic...
Wed, 23 Feb, 2022 at 6:35 PM
1. Kindly make sure that you have kept your Bluetooth service ON. 2. Click on the scan Devices button to connect the smart scale to the mobile phone appl...
Wed, 23 Feb, 2022 at 6:45 PM
Solution : 1. If you log out from the application then you need to scan the smart scale again. Check whether your smart scale is paired with your devi...
Wed, 14 Jun, 2023 at 1:29 PM
Remember : 1. Keep your arms straight 30 degrees or 45 degrees. 2. Keep your all fingers Touch the electrode pads. 3. Arms should not close to your w...
Wed, 14 Jun, 2023 at 1:30 PM
1. Do not put any extra weight on pocket while measuring. 2. Do not move your body while measuring. 3. Do not place your scale on sloppy surface. 4...
Wed, 23 Feb, 2022 at 6:52 PM
To compare two readings. 1. Make sure you have two different reading. 2. Select the profile. 3. Go to compare readings tab. 4. Select the date a...
Wed, 23 Feb, 2022 at 6:55 PM