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Knowledge base
Actofit Smart Scale
Getting started
10
How to setup the Actofit Smart Scale?
Installing Batteries
Measuring
Scale Placement
Download the App
View all 10
General FAQs
24
How Actofit SmartScale is different from other Weighing scales?
What are the 15 different body parameters measured by Actofit SmartScale?
How do I track my health and fitness goals with Actofit SmartScale ?
How do I pair my phone having Actofit Health App with my Actofit SmartScale Device?
Can I connect my Actofit SmartScale to a computer?
View all 24
Smartscale app
20
How do I sign up as a new user
How do I delete an existing user
How do I do delete my data from the SmartScale APP ?
How do i edit my profile in Smartscale APP?
How do I pair my phone having Actofit SmartScale APP with my Actofit SmartScale Device?
View all 20
Safety Notes
1
Warnings
Purchase
2
How do I buy Actofit SmartScale and make payment?
How long does it take for my order to arrive?
ACTOFIT SMARTSCALE BUSSINESS (SUBSCRIPTION)
3
How many users can I add in Actofit SmartScale Enterprise App on a single Smartphone?
What are the Bussiness plans for actofit smartscale Enterprized version?
What's New In this Actofit Smartscale Bussiness (Enterprise) App?
User Manual
1
Actofit Smartscale User Manual
Smartscale Prime
3
How to connect SmartScale Prime
Only Takes Readings
.Guidelines for Accurate Smart Scale Measurements
ACTOFIT SMARTSCALE BUSINESS (Was ACTOFIT BODY COMPOSITION ENTERPRISE APP)
General FAQs
13
What's New In this Actofit Smartscale Bussiness (Enterprise) App ?
Can I connect my Actofit SmartScale to a computer?
What if by mistake I measured my weight using other user's profile in Smartscale ?
I have changed my Smartphone. What should I do?
I lost my Smartphone containing my body parameter data?
View all 13
Getting Started
12
From where do I install my Actofit SmartScale Business APP?
How do I pair my phone having Actofit SmartScale business APP with my Actofit SmartScale Device?
How to setup the Actofit Smart Scale:
How to Setup the weight goal in Actofit Smart Scale App.
How do I upload a profile picture
View all 12
Actofit Impulse Fitness Band
FAQ
7
5. What are the different modes in the Impulse Band?
11. Is the device waterproof?
13. How to turn off message push?
14. I am not able to change the date and time of the device.
15. Why the device does not show the name of the contact when there is incoming call?
View all 7
Actofit Chest Strap Heart rate monitoring
Actofit Beat App FAQ
2
How to connect Heart Rate Monitor
How to Eliminate Erratic Heart Rate Data
Chest Strap FAQ Hardware
7
1) Battery life of Actofit Heart rate monitor device?
2) How To change the battery yourself, follow the instructions below.
3) What steps should i follow to save battery life for Actofit heart rate monitor device?
4) Actofit heart rate monitor device is compatible with other apps?
5) How do I care for my Actofit HEART RATE SENSOR
View all 7
User Manual
1
Actofit HRM Chest Strap USER MANUAL
Actofit Badminton Tracker
Getting Started
5
Setup
What does my Actofit Badminton Tracker kit contains?
How to install Badminton Tracker on my racket?
How do I turn ON the Actofit Badminton Tracker?
How to connect Badminton Tracker with Badminton App.
General FAQs
16
Is this Badminton Tracker for beginners or professional players?
How does data transmission/communication work ?
How do I charge my Actofit Badminton Tracker?
My Actofit Badminton Tracker went off automatically.
Does Actofit Badminton APP have social sharing and notification feature?
View all 16
Purchase
2
How do I buy Actofit Badminton Tracker and make payment?
How long does it take for my order to arrive?
Actofit Club App
FAQ
27
1. How to install the Actofit Group Training App on Tablet?
2. How to sign up to the app?
3. How to create the workout Batch?
4. How to create new user?
5. How to assign a device to the new user?
View all 27
Video Tutorials
39
Add devices
Add Batch
Boost Duration
Batches
Edit Program
View all 39
Actofit Workout Tracker
Getting Started
0
Premium Memberships
0
Exercise & Activity
5
How can I sync SmartWatch with Actofit Workout Tracker App?
How do I see all sessions in details?
Does the Actofit Workout Tracker read Heart Rate (HR)?
How many sessions can I record at a time?
How to do rep count using Actofit Impulse band.?
Troubleshooting
0
General FAQ’s
11
what is Freestyle workout?
What is Guided workout?
what is a Custom Guided workout?
Which watches are compatible with Actofit workout tracker?
Can I get the details of my previous workout sessions?
View all 11
Actofit Fitness Tracker (Beta)
Getting Started
2
Setup
What videos should I watch while onboarding?
Store & Shipping
10
Where can I buy Actofit from and how do I make payments?
How can I change my address or delivery details after purchase?
How can I change the color I want or select it in the first place?
How can I cancel my order?
Are there customs that I need to account for?
View all 10
Exercise Tracking
13
Does Actofit show result for individual exercise calorie burn?
How does Actofit detect leg exercises, like say Squats, Lunges, Leg Curls or Leg Extensions?
How is form evaluated?
Can weights be added in the tracker directly during a workout or has to be added on the Apps post workout?
Can I change, delete or add the exercises in my personal exercise database?
View all 13
Tracker & App
27
I prefer to use pounds and not kilograms. Can this be set as standard across the App and devices?
Is the input of Date of Birth mandatory?
What should I do if my Heart rate seems to be inaccurate?
How do I sync my 24-hour data?
If my heart rate is not accurate, then my calories burn will also be incorrect?
View all 27
Data and Analytics
5
Is the data only stored locally, or in the cloud as well?
How can I see the logs on the Dashboard?
Can the data be exported to a common format, such as .csv for my own further analysis?
How much memory does the Actofit band / firmware have?
What analytics can I see on the App / Dashboard?
Troubleshooting
8
How do I charge the Actofit tracker?
The Actofit App touch screen is responding slowly, what should I you?
The tracker shows a blinking sync icon on the screen
Why doesn't my (Online) Gym Session start?
Pairing fails. Says "Device Already Paired" or "Unauthorized Device"
View all 8
Influencers & Affiliations
0
Actofit Rise
General FAQ
12
Actofit Rise –Specs
How can i update the Operating System? Operating system up-gradable up to?
Which Multimedia Applications that Actofit Rise Supports?
Advantages Of Actofit Rise Smart watch?
Can we save the contacts in the Actofit Smart watch?
View all 12
Fitness Tracking
5
Which Fitness Activities you can track by using Actofit Rise?
Can we use Actofit Rise for Sleep Tracking?
Does this device have continuous heart rate monitoring?
Why can't I view my Daily activity data in the Actofit Workouts app?
How to create Custom guided workout & synced with Actofit Smart watch?
Bluetooth Pairing & GPS
3
1. Is it possible to pair my brand new Actofit Rise Smart watch to my Smartphone (Android/ios)?
2) How do I connect my External Bluetooth Devices (Headset)?
3) How does the GPS work?
Orders | Shipping | Returns | Warranty Policy
Warranty
1
Warranty
Returns | Refunds
1
HOW TO RETURN AN ITEM:
Orders
4
Shipping: estimated delivery timeline.
I placed an order, but haven’t received an email confirmation!
Does the price include VAT or other duties?
How do I cancel my order?
Actofit Trainer Portal (trainer.actofit.com)
General FAQs
40
How to Login?
How to logout?
Where can the Trainer portal be used?
What is a Body composition screen?
How to see the logs of other users of body composition?
View all 40
Videos Tutorial
16
Start HIIT program
Sign up
See Membe'sr list
Member Information
Log in
View all 16
Club Management CRM
Video Tutorials
10
Attendance Log Addition
How to add new gym service?
How to add a new member manually?
How to change gym settings?
How to check invoice details?
View all 10
Actofit Edge Fitness Band
FAQ
5
How to charge Actofit Edge Fitness Band?
My device doesn"t turn up?
How much time should I charge the Edge?
Can I get the rep count on Actofit Edge band?
I have connected the band to the charger but it's not getting charged?
Actofit Edge HR Fitness Band
FAQ
11
How to charge?
How can I see my steps in the band?
What is the sports mode used for?
My device doesn"t turn up?
How much time should I charge the Edge HR?
View all 11
Actofit Smartscale Lite
User Manual
1
User Manual
Getting Started
3
How to setup the Actofit Smart Scale Lite?
Download the App
Smartscale Set up
Safety & Caution
1
Warnings
How To Buy
1
How do I buy Actofit SmartScale Lite and make payment?
General FAQ
9
How Actofit SmartScale Lite is different from other Weighing scales?
How much of maximum weight can be measured on Actofit SmartScale Lite ?
Things to be noted about the Actofit Smart Scale?
What are the 15 different body parameters measured by Actofit SmartScale Lite?
What should I do if the scale does not display or displays a wrong result?
View all 9
Smartscale Lite Application FAQ
9
How to Connect the Actofit Smart Scale Lite to Android phone?
How to Connect Actofit Smartscale Lite to ios Device ?
Unable to connect the smart scale Lite to the mobile application?
How your Actofit account is integrated with Fit-bit Account ?
I have connected the Smartscale but my Body Composition data won't Reflect in the Application.
View all 9
Actofit Smartscale Pro Max
User Manual
3
Actofit Smartscale Pro MaxUSER MANUAL
Difference Between Smartscale Prime Vs Smartscale Lite Vs Smartscale Pro Max
Instructions For Smartscale Pro Max
Safety & Caution
5
What will happen if I have taken data in others user profile
Can I connect one scale with more than one phone
Personal information protection information
Who should pay attention while using Smartscale Pro Max scale
Accuracy Declaimers About Actofit Smartscale Pro Max
How to Buy Actofit Smartscale Pro Max
1
How do I buy Actofit SmartScale Pro Max and make payment?
General FAQ
5
How to Connect Actofit Smart Scale Pro Max with application?
How many body parameters can be Measured by Actofit smartscale Pro Max
For what functionality Actofit Smartscale Required the internet/ network ?
Why Actofit smartscale app requires GPS (location) permission while scanning the device?
Difference Between Smartscale Prime Vs Smartscale Lite Vs Smartscale Pro Max
Application FAQ For Smartscale Pro
3
How to connect Actofit smartscale to Google Fit?
How your Actofit account is integrated with Fit-bit Account ?
How to Setup the Actofit Smart Scale Pro Max?
Video Tutorials
2
How to connect Actofit Smartscale Pro Max.
How to create report for Actofit Smartscale Pro Max
Actofit Super Fitness Tracker
User Manual
0
FAQ
18
How to charge Actofit Super Fitness Band?
How to connect Actofit Super to the Mobile phone?
How can I see my steps in the Super band?
What is the sports mode used for?
I think my heart rate shown is in accurate. Why?
View all 18
Actofit Smartscale Max
Getting Started
2
Instructions For Smartscale Max
How to Connect Actofit Smart Scale Max with application?
General FAQ
11
What is the meaning for "LO" for the Display?
What is the meaning for "C" for the Display?
What is the meaning for "ERR" ?
Why no Body fat measured when weighing ?
Why scale is producing inconsistent weight?
View all 11
App Functions
6
How to change/Edit personal information
How to connect Actofit smartscale to Google Fit?
Accuracy Declaimers About Actofit Smartscale Max
How to Connect Samsung Health?(upcoming Feature)
How Do I create Body composition report (PDF) for my latest reading?
View all 6
Caution info
4
Who should pay attention when using the scales?
Personal information Protection Instructions
Can I Connect one scale with more than one phone App?
what should I Do when I had taken reading in other user's profile ?
User Manual
1
Smartscale max User manual
Actofit Coach Remote training App
FAQ
0
Video Tutorial
13
How to sign up or register
How to allow permissions to appliaction
How to add trainer
How to add Bulk member by using existing csv file
How to create free batch for remote workout
View all 13
Actofit Smartscale Pro Max.
General FAQ
8
1. Steps to connect the smart scale pro max with app
2. If the scale isn't detecting body fat and other data or Zero Bio impedance is detected.
3. Unable to connect the smart scale Pro Max to the mobile application?
4. Why is my fat percentage data different from the other scales data?
5. weight fluctuations with in less time
View all 8
Actofit Nutrition Scale
Getting started
8
How to Connect Kitchen Nutrition Scale?
What should I do if i couldn’t able to connect Kitchen scale to the phone?
What is the purpose of Tare?
My scale display isn’t working ?
What type of batteries does this scale use?
View all 8
Actofit Care Smartwatch
General FAQ
12
The app can't search the Actofit care smart watch
The smart Watch keeps on connecting and disconnecting
When does the smart device start counting steps?
Android can't run in the background for a long time, no reminder for messages?
Why do applications such as Facebook have no notifications?
View all 12
Actofit Smart scale Lite 2.0
General FAQ
22
Why does the App require an OTP for adding any new user?
Why does the app need my height, age, and other private information when I first sign in? Will this be kept private?
Smart scale won’t appear in the Bluetooth scanning ?
I am unable to connect smart scale Lite 2.0 to android phone.
Progress bar running Endlessly and data wont reflect in the application even after connect the smart scale successfully Solution :
View all 22
User Manual
1
Actofit Smartscale Lite 2.0
Smartscale pro 2.0
General FAQ
21
Why does the app need my height, age, and other private information when I first sign in? Will this be kept private?
Why does the App require an OTP for adding any new user?
Smart scale won’t appear in the Bluetooth scanning ?
I am unable to connect smart scale Pro 2.0 to android phone
Connection issues with latest mobile
View all 21
User Manual
1
Actofit Smartscale Pro
Actofit Smartscale Home
Faq
8
How to connect Actofit Smartscale home with Actofit health app
Can I connect my Actofit SmartScale to a computer?
Does the Actofit Smartscale home sync with other devices or apps?
My weight is getting fluctuating within the limited time span
Smart scale won’t appear in the Bluetooth scanning ?
View all 8
Actofit Urine kit
General Faqs
7
How to use urine kit
How should the Actofit Urine Kit be stored?
Is the Actofit Urine Kit easy to use?
What is the Actofit Urine Kit?
What parameters can the Actofit Urine Kit measure?
View all 7
Actofit Blood Test
General Faqs
3
Blood test Process
Will home sample collection be available for my tests?
How much time will the diagnostic test take?
Actofit CGM sensor
General Faqs
6
How to purchase Actofit CGM sensor ?
What is Actofit CGM?
For how many days we can use one Actofit CGM sensor?
How to use Actofit CGM ( Video )
Can I swim or shower with the Actofit CGM sensor?
View all 6
Actofit Vital Scan
General Faqs
2
How many parameters can we measure in Vital Scans?
How to measure the vital scan parameters in Actofit Health app?
Actofit Ultra Watch
General Faqs
5
Steps to connect Actofit Ultra with Actofit health app?
Actofit Ultra features
How to measure BPM?
Charging instructions
How to set Date and Time.
Smartwatch Ultra Max
FAQ's
2
1. How to set Date and Time.
How to connect
Actofit Health App
General FAQ's
5
How to delete account in the Health app.
User shows already exists
How to sync data with google fit.
Shows error 404
Actofit Health App user guide
Smart Transformation
General FAQ's
1
How to use Smart Transformation ?
Actofit Pro Plus
General FAQ's
2
How to connect Acotfit pro plus Device to Actofit Health.
How to Apply CGM ?
Vital Scan
General FAQ's
2
How to do a vital scan.
Why are some parameters of the Vital scans missing ?
Troubleshooting
General FAQ's
4
Troubleshooting Smartscale pro max
Troubleshooting Smartscale home
Troubleshooting Smartscale prime
Troubleshooting Actofit Smartwatch Ultra
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